Return & Refund Policy
Your satisfaction is important to us.
Return Eligibility
You may request a return if:
- The product is damaged upon arrival.
- You received the wrong item.
- The product has a manufacturing defect.
Return requests should generally be submitted within 7 days of delivery.
Products must be unused, in their original packaging, and include all accessories unless the item arrived damaged or defective.
Non-Returnable Items
Returns are generally not accepted for:
- Used products
- Customized or personalized products
- Digital products
- Gift cards
- Perishable items
- Products specifically marked as non-returnable
Refunds
Once your returned item has been received and inspected, we will notify you of the refund status.
Approved refunds will be processed to the original payment method within 5–10 business days, depending on your payment provider.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us promptly with:
- Your order number
- Photos of the item
- Photos of the package (if applicable)
We will work to resolve the issue as quickly as possible.